31 Jan Featured Female – Dyan Letts
Our first Featured Female is Dyan Letts, Senior Underwriter at Avamore Capital.
Dyan has had an extremely prosperous career working with renowned companies such as Westpac Banking Corporation, Amresco UK and Savills. We sat down to talk about changes that she has seen in the industry and her pathway to successes.
What do you enjoy most about your job and why?
The thing I love most about my job is completing a deal. I get a real buzz out of getting a deal over the line – the adrenaline, the excitement, the hard work; it’s all worth it.
An added bonus is that no deal is ever the same so each one is a learning curve.
What obstacle/s do you face on a day-to-day basis and how do you successfully overcome this?
The biggest obstacle I face as an underwriter is probably unrealistic expectations, particularly with regards to the timing around funding. Everyone is eager to complete as soon as possible but this is reliant on the borrower and service providers being fully engaged with the lender.
As always, communication and consistent transparency is key in overcoming this!
Describe your journey in the property industry – from where you started to where you are now.
I started my property career underwriting residential mortgages. This was a very long time ago and it seems unbelievable that a 13% fixed rate was one of the best deals available at the time. This was also before email, so all of our deals were heavily reliant on post and the telephone. I have also worked through two recessions in the property industry, manoeuvring around the twists and turns that this brings.
In terms of my career overall, I’ve always tried hard to get a rounded and balanced view of the entire property cycle. I have always thought carefully about each of my career moves. At various times, I worked in residential recovery, commercial development lending, commercial recovery and receiverships, lifetime mortgages, mortgage and loan portfolio sales and purchases, also assisting with funding lines. I took a short career break when I was young but continued to work within the property industry achieving full CEMAP accreditation, with a distinction, and ABLA station, with another distinction, whilst working part time for a major property agent. This enabled me to see and understand the exit side of the property transaction in relation to sales and lettings.
What is the best piece of professional advice you’ve received and how has this helped you over the years?
Work hard and always be nice. Kindness always goes such a long way. Also, setting and managing your own expectations is a good one!
How would you define success?
Success is a relative term. For me, success is being committed and working hard to do your best and having quality time with loved ones.